Resources & News Updates

Applying a face mask - step 1

Applying a face mask - step 2

Cloth Face Coverings

To prevent the spread of COVID-19, the Centers for Disease Control and Prevention recommends the use of cloth face coverings, especially in areas with high rates of COVID-19.  

Riverside County & San Bernardino County (4/7) have mandated (required) face covering when out in public.

LA County has also issued guidance on face coverings.  

For information on how to make your own face covering at home, please see this video from the CDC.





DO NOT CALL 911 for general information on coronavirus.

San Bernardino County residents call 2-1-1 for general information and resources about the virus You can also text your zip code to 898211 with your question

Residents of San Bernardino County may call the COVID-19 hotline at (909) 387-3911 from Monday through Friday, from 9 a.m. – 5 p.m. for general information and resources about the virus.

The hotline is not for medical calls. If you are feeling sick, please contact your health care provider. Call 9-1-1 ONLY if you have a medical emergency. If you have questions about social services, please call 2-1-1.

Riverside County residents call 2-1-1 for general information and resources about the virus   County of Riverside Coronavirus Information Line Dial: 2-1-1.  General information - no medical advice.
Los Angeles County residents  call 2-1-1 with any questions on coronavirus You can also text 52211, using the keyword COVID If you have questions and would like to speak to someone, or need help finding medical care, call the Los Angeles County Information line 2-1-1, which is available 24/7.

A good source information at

People experiencing homelessness

Each county and local government in California is working along with the state to protect people experiencing homelessness during COVID-19 and prevent others from losing their homes during the outbreak.  Individuals and families experiencing homelessness can contact their local homeless Continuum of Care. In many communities, they can also call 211 for assistance.

Seniors, click HERE for a weekly opportunity from the AARP to get your COVID-19 questions answered and hear about resources available to you to stay healthy.  

California Response

Governor Newsom has launched a one-stop website for COVID-19 which highlights steps you can take to stay healthy and resources available to Californians impacted by the outbreak, including paid sick leave and unemployment assistance.

On March 17, 2020, the California Department of Motor Vehicles requested law enforcement to exercise discretion for 60 days in their enforcement of driver license and vehicle registration with expiration dates beginning March 16, 2020. 

  • All California DMV field offices have closed.  DMV services will continue to be available online at and by phone at 1 (800) 777-0133.
  • More information HERE.  

On March 18, 2020, Governor Newsom waived this year's statewide standardized testing for California's students in K-12 schools.

On March 18, 2020, Governor Newsom issued an executive order allowing local governments to spend their emergency homelessness funding on COVID-19 in the homeless population.  The governor also allocated $150 million of the state's $500 million in emergency funding to be used for local emergency homelessness actions, including:

  • $100 million directly to local governments for shelter support and emergency housing to address COVID-19 among the homeless population;
  • $50 million to purchase travel trailers and lease rooms in hotels, motels, and other facilities in partnership with counties and cities to provide immediate isolation placements throughout the state for homeless individuals. 

Update March 23rd: Governor Newsom announced the closure of state parks and beaches to combat COVID-19.  Please click HERE for a list of closures. 

California has awarded $21,530,472 to Los Angeles County and $975,482 to San Bernardino County in emergency grant funding to help protect the health and safety of the homeless population during the COVID-19 outbreak.  This includes additional testing, hand-washing stations, and new shelters. 

Update March 25th:  Governor Newsom announces financial institutions will provide relief for vast majority of Californians. Californians economically impacted by COVID-19 may receive 90-day grace periods to make mortgage payments. Financial institutions agree not to negatively impact credit reports as a result of accepting payment relief.   

Update March 26th:  Governor Gavin Newsom today issued an executive order banning the enforcement of eviction orders for renters affected by COVID-19 through May 31, 2020.

  • Under the Governor’s Executive Order, through May 31, 2020, evictions related to non-payment of rent for COVID-19-related economic hardships have been halted. If you are financially impacted by COVID-19 and can’t pay your full rent, make sure to let your landlord know in writing no later than seven days after the rent is due, and save documentation as proof. Learn of other financial assistance.  

    California Courts Issue Emergency Rule On Evictions And Foreclosures

  • At its meeting on April 6, 2020, the Judicial Council adopted an emergency court rule that effectively stops all evictions, other than those necessary to protect public health and safety, for the duration of the COVID-19 emergency. The rule is applicable to all courts and to all eviction cases, whether they are based on a tenant’s missed rent payment or another reason. This new court rule will apply until 90 days after the Governor lifts the state of emergency related to the COVID-19 pandemic, or until it is amended or repealed by the Judicial Council. 
  • The Western Poverty Law Center notes:  While these emergency rules effectively put evictions and foreclosures on hold at least through the summer, they do not establish any new tenant rights or defenses to an eviction, address requirements for notifying landlords or providing documentation when tenants are unable to pay rent due to loss of income or other COVID-19 related reasons, or address how repayment will be handled. These are all issues that would be difficult for the courts to take on, or that they don’t have the authority to address. We expect that the Legislature will address these issues with urgency when it returns in May.

Most utility providers are not shutting off services due to non-payment, and in some cases, may be able to restore services if previously disconnected. Check with the California Public Utilities Commission for more information.

Update April 2nd:  Governor Newsom launched - a one-stop resource for Californians impacted by job loss during the COVID-19 crisis.

California is allocating $50 million to loan guarantees through the California Small Business Finance Center (SBFC) for small businesses that do not qualify for federal funds, including low wealth and undocumented immigrant communities.  The state is also allowing small businesses to defer the payment of sales and use of taxes of up to $50,000, for up to 12 months.    

Governor Newsom issued an executive order restricting water shutoff to homes and small businesses who may not be able to pay for their water services during this COVID-19 crisis. 

California has received approval from the federal government to provide safe isolation rooms in hotels and motels for tens of thousands of individuals experiencing homelessness to protect them and slow the rate of spread of COVID-19. 

Governor Newsom issued an executive order that expands telehealth opportunities so that medical providers can more easily connect with their patients over video chat to conduct routine and non-emergency medical appointments and minimize patient exposure to COVID-19.  

Governor Newsom signed an executive order expanding consumer protections against price gouging in response to COVID-19.  The order specifically prohibits sellers from increasing prices on food, consumer goods, medical or emergency supplies, and certain other items by more than 10 percent.  

The deadline for health plan enrollment through Covered California has been extended to June 30 due to COVID-19. 

Update April 4th:  California State Association of Counties (CSAC) and the California Association of County Treasurers and Tax Collectors issue a statement regarding the COVID‐19 crisis and the April 10th property tax deadline. Counties will use all existing authority to cancel penalties and other charges for homeowners, small businesses, and other property owners that are unable to pay their property taxes due to circumstances caused by COVID‐19 on a case‐by‐case basis. However, property owners who can pay or that haven’t been directly affected by COVID‐19, including international corporations and out‐of‐state landlords, still need to pay on time to keep critical government services running. 

Information on COVID-19

For more information on COVID-19, check with these sources:

Stress and Coping

Need help? Know someone who does?

The outbreak of coronavirus disease 2019 (COVID-19) may be stressful for people. Fear and anxiety about a disease can be overwhelming and cause strong emotions in adults and children. Coping with stress will make you, the people you care about, and your community stronger.

If you, or someone you care about, are feeling overwhelmed with emotions like sadness, depression, or anxiety, or feel like you want to harm yourself or others call:


Congress passed the Coronavirus Aid, Relief, and Economic Security (CARES) Act with more than $2.2 trillion in economic relief for American workers and businesses suffering from the coronavirus outbreak.  HERE is a comprehensive guide to the many small business programs and initiatives intended to assist business owners. The CARES Act:

  • Expands unemployment benefits;
  • Provides direct checks to workers based on their annual income;
  • Delivers grants and loans to retailers who avoid laying off workers;
  • Invests aid in hospitals.  

How the CARES Act helps Inland Empire community members: 

Unemployment Insurance ($260 billion):

  • Paycheck Supplement: Additional $600 per week increase from normal California benefits
  • Expansion of Benefits: An additional 13 weeks of federally-funded unemployment insurance benefits are immediately available 
  • Expanding Access: Allow part-time, self-employed, and gig economy workers to access unemployment insurance benefits
  • For more information on unemployment insurance benefits, please refer to California's Unemployment Insurance office HERE

Immediate Direct Cash Payments: These payments will provide individuals with the cash they need right now to survive with much of the economy currently shut down.

  • Provides for immediate, direct cash payments of $1,200 for each adult and $500 for each child. The full payment is available for individuals making up to $75,000 and married couples up to $150,000. Payments being to decrease after that.
  • Rebates will be delivered automatically—by the IRS—to most Americans who file individual federal income tax returns. When available, electronic direct deposit will be used in place of mailing a physical check.
  • The IRS will use information for Social Security beneficiaries when available to get payments to these individuals. The IRS will also conduct a public awareness campaign to reach other non-filers and provide them with information on how they can access rebates.

Federal Programs & Information

  • Social Security Administration offices are now CLOSED for in-person service. The SSA released a new website providing information on services during the coronavirus pandemic. 
    • Local offices will continue to provide critical services over the phone.
    • If you cannot complete your Social Security business online, please call 1 (800) 325-0778.  
  • The Internal Revenue Service (IRS) and California’s Franchise Tax Board announced that the deadline to file federal and states taxes has been extended to July 15, 2020. If possible, taxpayers should still file their tax returns on time to get any refunds they may be owed as soon as possible.  The IRS recently launched a new website to highlight the policy changes that you need to know during this COVID-19 outbreak. View more HERE on FAQs regarding this year’s tax filing extension deadline. For information about tax deadlines, contact the following phone lines:
    • San Bernardino: (909) 387-8308 Click HERE for more information.
    • Los Angeles: (213) 974-2111 Click HERE for more information. 
  • The Department of Homeland Security announced that Americans now have until October 1, 2021 to obtain a real ID. 
  • On March 20, 2020, the Department of Education announced it is temporarily waiving all interest on federally held student loans and allowing borrowers to suspend their student loan payments for at least the next 60 days. 
  • Dr. Deborah Birx, the lead response coordinator for the White House Coronavirus Task Force, recommended that everyone who has left New York over the last few days should be self-quarantining for the next 14 days to ensure that the virus doesn't spread to others. 
  • On March 18, 2020, the U.S. Immigration and Customs Enforcement (ICE) announced a temporary halt in enforcement operations at schools, places of worship, and health care facilities, such as hospitals, doctors’ offices, accredited health clinics, and emergent or urgent care facilities.  Individuals seeking medical care should not fear civil immigration enforcement.
  • The Department of Labor has released guidance on how to implement the paid and sick leave program included in the Families First Coronavirus Response Act.  Here are three fact sheets for employees, employers, and frequently asked questions:
  • On March 17, 2020, the United States Small Business Administration announced all California counties eligible for Economic Disaster Loans.  
    • Federal disaster loans available to small businesses and private, non-profit organizations to help alleviate loss of revenue caused by COVID-19.
    • SBA offers loans with long-term repayments, up to a maximum of 30 years. Terms are determined on a case-by-case basis, based upon each borrower's ability to repay.  The interest rate is 3.75% for small businesses and 2.75% for non-profits.
    • Applicants may apply online, receive additional disaster assistance information and download applications at Applicants may also call SBA’s Customer Service Center at (800) 659-2955 or email [email protected] for more information on SBA disaster assistance. Individuals who are deaf or hard-of-hearing may call (800) 877-8339. Completed applications should be mailed to U.S. Small Business Administration, Processing and Disbursement Center, 14925 Kingsport Road, Fort Worth, TX  76155. The deadline to apply for an Economic Injury Disaster Loan is December 16, 2020.

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